Returns & Exchanges

At SOLE SERIOUSS, we strive for complete satisfaction with every premium fashion piece; however, if you are not entirely happy with your purchase, we offer a 30-day return window for items in original, unworn condition. Please ensure all tags remain attached and the original packaging is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack your items in their original shoebox or garment bag, ensuring all original labels and protective plastics are included.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of your return, your refund will be processed to your original payment method within 5-7 business days.